Contact & Support

Have a question before joining the Beta or need technical support with HSAA? We're here to help.

Known Issues & System Status

Current HSAA and Course items, updated as investigation progresses.

Customer satisfaction first

We aim to respond to every message within 24 hours. Whether you're considering the Beta Cohort or need help with an active HSAA licence, we'll do our best to put things right.

Send us a message

Please review our Known Issues list before submitting a bug report. Our team will get back to you as soon as possible.

You don't need to be registered or signed in to use Contact & Support — just fill in the form below.

How we handle support reports

Your name, email address, and specific file details are strictly confidential and will never be shared. To help other users, a summary of technical issues and software bug status is displayed publicly in our Known Issues directory once verified.