Terms & Conditions
Last updated: 14 November 2026
Digital Goods & License Agreement
By purchasing software licenses or enrolling in courses from LineUpYourDucks.com, you agree to the following terms:
License Grant
Each HSAA license key is non-exclusive, non-transferable, and valid for individual user deployment as specified at purchase.
Intellectual Property
All software, proprietary audit logic, video content, and documentation remain the exclusive property of LineUpYourDucks. Unauthorized distribution, reverse engineering, or sharing of master course assets is strictly prohibited.
Refund Policy (Software & Course Purchases)
We offer a 14-day money-back guarantee from the date of purchase. If HSAA or the Course content does not meet your expectations, contact us within 14 days for a full refund.
Please: no “tyre kicking” or buyer's regret. If you have any issues or queries, please use our Contact and Support page to get in touch before you buy. Customer satisfaction comes first with us. We have the old maxim about the customer always being right front-of-mind, and if something is wrong we will do our best to put it right. As far as we can, we would prefer to keep you as a satisfied customer: if not, then to see you go with no hard feelings. We value your goodwill more than your money.
Privacy Policy
We treat your privacy and information with care and respect. We do not sell your details or share them for third-party marketing. We use information needed for membership, support and requested poll verification, and share only what essential service providers need to deliver those services, or where required by law. Our email delivery service handles recipient addresses and may retain delivery records under its own retention practices.
For the spreadsheet-problem poll, your email sends the confirmation you requested. Readable addresses are not stored in poll records. A private, secret-keyed fingerprint matches repeat votes; it is pseudonymous information, not a guarantee of anonymity. Your selections are counted only after explicit confirmation. One current ballot is kept per verified address; revised confirmed choices replace earlier choices. Several addresses can belong to one person, so email confirmation cannot guarantee one vote per person.
Public results show aggregate counts only, never addresses, individual ballots, private fingerprints, confirmation tokens or imported source identities. Voting does not enroll you as a member or add you to a promotional mailing list. No reminder emails are sent.
Confirmation links expire after 24 hours. Request records are removed after 30 days. Minimal confirmed choices and their private fingerprint are kept while the ongoing poll operates. Short-lived, daily-keyed network fingerprints limit abuse without retaining readable network addresses in poll records or tracking you across pages.
You can request removal of your ballot through the poll's email-confirmed removal option, or Contact & Support. Address ownership must be verified before removal. Email delivery records are handled by the delivery provider separately from poll records.
Partner Services
Subscriptions or third-party tools accessed via external partner links are subject to the third-party provider's respective T&C's, refund and privacy policies.